The Forest grove collective Privacy Policy
Effective Date: August 31, 2026
At The Forest Grove Collective, we respect your privacy and are committed to protecting the personal information you choose to share with us.
This Privacy Policy explains how we collect and use information through our website, including information submitted through our online contact forms.
We are located in British Columbia and follow applicable privacy laws, including British Columbia’s Personal Information Protection Act (PIPA).
Information We Collect
When you use our website or contact us, you may choose to provide information such as:
Your name
Email address
Phone number
Information included in your message or inquiry
Information you provide when requesting information about our services
Please avoid including sensitive health or medical information in our general website contact forms unless we specifically ask you to provide it through an appropriate method.
Website Forms
Our website is hosted through Squarespace.
When you submit a form on our website, the information you provide is processed through Squarespace and sent to our designated clinic email address. We use this information to respond to your inquiry, answer questions, and assist with requests for our services.
Depending on our Squarespace settings, form submissions may also be stored within Squarespace.
We take reasonable steps to protect information received through our website, but no online system or method of electronic communication can be guaranteed to be completely secure.
How We Use Your Information
We may use the information you provide to:
Respond to your questions and inquiries
Provide information about our services
Communicate with you about your relationship with our clinic
Improve our website and services
Maintain appropriate business records
Meet legal or regulatory requirements
We do not sell or rent your personal information.
Appointments Through Third-Party Booking Platforms
Our website may include links to third-party platforms used by individual practitioners or the clinic for appointment booking and other services.
If you choose to use a third-party booking platform, any information you provide through that platform is handled according to that platform’s own privacy policy and terms.
We recommend reviewing the privacy policy of any third-party booking platform before providing personal information through the service.
Cookies and Website Analytics
Our website may use cookies and similar technologies to help the website function properly and to understand how visitors use our website.
Squarespace may collect certain technical information when you visit our website, such as your IP address, browser type, device information, and pages visited.
If we use additional analytics or tracking services, those services may also collect information about your use of our website.
Protecting Your Information
We take reasonable steps to protect the personal information we have under our control from unauthorized access, use, disclosure, loss, or misuse.
Access to personal information is limited to those who need it for legitimate clinic or business purposes.
How Long We Keep Information
We keep personal information only as long as reasonably necessary for the purpose it was collected, to provide our services, maintain appropriate business records, and meet our legal obligations.
When information is no longer needed, we take reasonable steps to securely delete or destroy it.
Your Privacy Rights
You may contact us to ask about personal information we hold about you or to request that inaccurate information be corrected, subject to applicable legal requirements.
If you have a question or concern about how we handle your personal information, please contact us. We will make reasonable efforts to address your concern.
You may also have the right to contact the Office of the Information and Privacy Commissioner for British Columbia (OIPC BC).
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable privacy requirements.
Any updated version will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
The Forest Grove Collective
theforestgroveco@gmail.com
4313 Alberta Ave, Unit #5
Powell River, BC
Last updated: August 31, 2026